Privacy Policy:

Privacy Policy for Tomorrow’s Hope

Tomorrow’s Hope is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and preserve your information when you visit our website or interact with the website and the available services. By using this website, you consent to the practices described in this policy. Please read this policy carefully and contact us with any questions.

Information That May be Collected‍ ‍

The following types of information may be collected: 

  • Personal Information: Information that identifies you, such as your name, email address, phone number, or other details you voluntarily provide through contact forms, newsletter sign-ups, or other website features.

  • Non-Personal Information: Anonymized or aggregated data, such as browser type, IP address, device type, operating system, and website usage patterns, collected through cookies or similar technologies.

  • Sensitive Information: If you share health-related or mental health-related information through forms or communications, we treat this as sensitive and handle it with enhanced care, as outlined below.

  • Parental Rights: If you are a parent of an adolescent or anyone under the age of 18 seeking mental health care, treatment, or associated services, verifiable parental consent is required before any data is processed.

How We Collect Information​

Information may be collected in the following ways:​

  • Directly from You: When you fill out forms, subscribe to newsletters, or contact us via email or other website features.

  • Automatically: Through cookies, web beacons, and analytics tools that track your interaction with the website (e.g., pages visited, time spent, or links clicked).

  • From Third Parties: We may receive information from third-party service providers, such as analytics platforms, in compliance with applicable laws.

How We May Use the Information

  • Comply with legal obligations or protect the business’ and provider’s rights.

  • For Treatment

  • For billing or payment for services related to your health, treatment, or patient account provided by Tomorrow’s Hope. Tomorrow’s Hope will use the Personal Data you give us to process your payment for the purchase of services agreed upon through your consent. We only use third party payment processors that take care secure data.  

  • For Health Care operations which may involve third party entities

  • Respond to your requests or inquiries regarding your health, treatment, or patient account

  • Send newsletters, updates, or promotional materials with your consent, if applicable

  • Provide and improve Tomorrow’s Hope website and services

How We May Share Information

Tomorrow’s Hope does not knowingly sell, trade, or rent your personal information to third parties. We may share your information in the following ways:​

  • Service Providers: With trusted third-party vendors who assist with website operations, such as hosting, analytics, or email services, under strict confidentiality agreements.

  • Legal Requirements: When required by law, court order, or government authority to disclose information.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of such a transaction.

  • Anonymized Data: We may share aggregated or de-identified data for research, marketing, or analytics purposes.

Data Security

Tomorrow’s Hope executes reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, use, or misuse. We cannot guarantee absolute security because no system is fully secure. You are assuming responsibility for maintaining the confidentiality of any account credentials or sensitive information you provide which includes your account username and password and anything related to your account. If you share your username or password with others, they may be able to access to your Personal Data and you are accepting responsibilty for risk or harm resulting from the sharing of this information. Tomorrow’s Hope will not be liable for any risk, harm, or damage resulting from your failure to protect your account information, username, or password.

Children’s Privacy

Tomorrow’s Hope does not knowingly collect any information from children or anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act). Our Website and its content is directed to individuals who are at least 18 years old or older. If we become aware that we have inadvertently collected such information, Tomorrow’s Hope will take steps to delete any and all such personal information promptly.

Your Rights Regarding Your Personal Information

  • Request a copy of the personal information we obtain and maintain about you.

  • Request corrections to inaccurate or incomplete information.

  • Request withdrawal of your consent to use or process your personal data, subject to any legal obligations.

  • Request limitations on how we use your information, where permitted by law

  • Parents of a child under the age of 18 may review, delete, or refuse further collection of their child's information.

  • Please contact Tomorrow’s Hope if you wish to enforce these rights, and we will respond as required by applicable law.

Third Party Links

Tomorrow’s Hope website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites or entities. We are not responsible for the privacy practices associated with the information that you may choose to share with the website. Please review the privacy policies of any third-party sites you visit as to their use of and protection of your personal data.

Changes to This Privacy Policy​

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. TH encourages you to review this policy each time you review the website.​

Contact Tomorrow’s Hope​

  • If you have questions, concerns, or requests regarding this Privacy Policy or any outlined privacy practices, please email the provider and practice administrator at: cindyhargrove@tomorrowshopepllc.com. ​

By using cindyhargrove@tomorrowshopepllc.com, you acknowledge that you have read, understood, and agree to this Privacy Policy

 

HIPAA and Compliance:

HIPAA and Compliance Statement for Tomorrow’s Hope PLLC (TH)​

Tomorrow’s Hope (TH) is committed to protecting your privacy and ensuring compliance with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). This note outlines our approach to safeguarding your information and adhering to legal standards.​

Commitment to HIPAA Compliance​

HIPAA establishes national standards to protect the privacy and security of protected health information (PHI). PHI includes any individually identifiable health information, such as medical or mental health records, that we may collect, store, or transmit in connection with our services. We take the following steps to ensure HIPAA compliance: 

  • Safeguarding PHI: When we handle PHI, we use appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure. This includes secure data storage, encryption, and access controls.

  • Confidentiality: Any PHI you share with TH through secure channels (e.g., designated client portals or HIPAA-compliant forms) is treated with strict confidentiality and only used or disclosed as permitted by HIPAA, such as for treatment, payment, or healthcare operations, or with your explicit authorization.

  • Business Associate Agreements: TH works with third-party service providers (e.g., hosting or communication platforms) under business associate agreements (BAAs) that require them to comply with HIPAA and protect your PHI.

  • Staff Training: Any person that is employed by TH, now or in the future, is trained on HIPAA requirements to ensure proper handling of PHI and compliance with privacy and security rules.

Limitations of Website Communication​

  • Please understand that general communications through the TH website, such as contact forms or emails, may not be HIPAA-compliant or fully secure. TH strongly encourages you to avoid sharing sensitive health or identifiable information through these channels unless explicitly designated as secure. For secure communication of PHI, please use any designated client portals or contact us directly to arrange appropriate communication and alternative methods, if applicable.

Additional Compliance Efforts

  • State Privacy Laws: TH adheres to any relevant Texas state regulations governing the privacy and security of personal and health-related information.

  • Data Protection Standards: We implement industry-standard practices to protect all personal information, as outlined in our Privacy Policy as it relates to functions impacting the ability to receive and deliver any services discussed or offered by TH on this platform and any electronic platforms selected to aid in the transmission and storage of PHI.

  • Professional Standards: TH’s services align with ethical and legal standards set by relevant professional organizations and state licensing boards, where applicable.

Your Rights Under HIPAA Regarding Health Information About You

​If we maintain your PHI, you have certain rights under HIPAA, including:​

  • The right to access and obtain a copy of your PHI.

  • The right to amend inaccurate or incomplete PHI.

  • The right to request restrictions on how your PHI is used or disclosed.

  • The right to receive an accounting of certain disclosures of your PHI.

  • The right to file a complaint with us or the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.